Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, hold the capabilities to customize the solution that most effective match all of your current needs. With Etech’s world outreach, Etech is always accessible to guidance your clients and supply consistent Excellent ordeals.
a gaggle of devoted leaders inside the Speak to center industry who're keen about creating a exceptional change for our
About us Etech provides following-technology BPO alternatives. a world minority-owned enterprise, Etech has designed and trademarked how to turn your data into strategic insights. Leveraging the power of artificial as well as human intelligence Etech enhances education and coaching to concentrate on crucial behaviors producing improved buyer experiences and shareholder worth. Etech launched in 2003 with only 400 workers and a single Make contact with Middle in Nacogdoches, Texas.
Etech is definitely an omnichannel client engagement solutions company for a few of the globe’s major and most highly regarded manufacturers. The experience Etech has attained throughout an array of small business verticals makes it possible for us to constantly produce Outstanding, private purchaser encounters.
Learn More Life At Etech Etech believes in Operating tricky and participating in challenging and strives for making workforce experience empowered and confident in the job They can be carrying out.
At QEval, we’re committed to helping Get hold of facilities increase their general performance through obvious, actionable insights. Our performance analytics reviews offer you a in-depth breakdown of agent actions, customer interactions, and operational bottlenecks, so you may make educated decisions that produce measurable improvements. With QEval, you don’t just get studies—you can get the equipment and recommendations to act on them.
Etech’s progressive technological know-how alternatives and experienced leaders comprehend your company wants and figure out the strategic insights your brand name should push final results.
✅ unforeseen Rewards further than compliance Will not pass up this chance to rework your Call Heart operations! Schedule a gathering with our industry experts:
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The mix of care, rely on and Electrical power introduced towards the organization is what would make the society at Etech distinctive. Our CEO often says, “If we handle our persons, the quantities will take care of by themselves.”
improving your contact Middle’s performance doesn’t must be complicated. With QEval University, you’ll obtain entry to crucial equipment and coaching that offer accurate, measurable advancements in agent functionality.
meet up with Malisha, a shining star on our customer support crew! From tackling responsibilities to having fun with enjoyment team actions, Malisha knows how to maintain the balance in between get the job done and Enjoy. Her positive Angle and team spirit make her a joy to operate with.
a bunch of devoted leaders while in the contact center market who're obsessed with creating a exceptional variance for our
Listed here are only a few vital characteristics of what we provide: ✅ comprehensive insights into agent overall performance by way of thorough analytics